RETURN AND EXCHANGE
Oh dear...
Rest assured, for all orders on the site, you have 30 days from the delivery of your order to return the items to us if they do not satisfy you. You can also drop off the return in store if you wish to avoid paying the return costs.
To be eligible for a return, your item must be unused and in the same condition that you received it. 📦
Please complete the form below and include it in your package: Return Form
FREE Return* 🥳 (new)
We have decided to offer free return shipping with no minimum purchase since February.
The small condition* (which, let's admit, is not really one) to benefit from this sparkling offer is to accept a refund in the form of a credit on the Mademoiselle Marcelle website . It's like a little extra gift that will make your next find even more special! 🥰
As a reminder, you have 30 days from the delivery of your order to return the items to us if they do not satisfy you.
How to benefit from it? 🎁
Contact us at hello@mademoisellemarcelle.com indicating that you wish to benefit from a free return against a refund in the form of a credit note. 💕
Download the Return Form
Learn more about the Refund Policy
Do you want to make a size exchange? 🤷♀️
I invite you to place a new order. The Marcelle team would like to offer you the delivery costs to a relay point without a minimum purchase for this exchange. You can use the code ECHANGE at the time of payment. 🎁
As the Mademoiselle Marcelle online store is new, we cannot offer free returns at the moment. Return costs are the responsibility of the customers .
