Delivery and returns
FREE Return* 🥳 (new)
We have decided to offer free return shipping with no minimum purchase since February.
The small condition* (which, let's face it, isn't really one) to benefit from this sparkling offer is to accept a refund in the form of a credit note on the Mademoiselle Marcelle website . It's like a little extra gift that will make your next find even more special! 🥰
As a reminder, you have 30 days from the delivery of your order to return the items to us if they do not satisfy you.
How to benefit from it? 🎁
Contact us at hello@mademoisellemarcelle.com and indicate that you would like to benefit from a free return in exchange for a refund in the form of a credit note. 💕
Download the Return Form
Learn more about the Refund Policy
SHIPPING :
Our orders are shipped within 24 hours (working days) with tracked delivery to your home or to a relay point.
The tracking link is available 24/7 upon collection by the carrier.
DELIVERY :
Collection Monday to Friday.
FRANCE:
▸ Home delivery (Colissimo) 3 to 5 working days at €6.99 | OFFER from 89€ of purchase.
▸ Delivery to a relay point (Mondial Relay) 2 to 5 working days at €4.99 | OFFER from 69€ of purchase.
⚠️ The relay point must be selected after payment. See the Mondial Relay relay near my home.
EUROPE:
▸ Home delivery (Mondial Relay) 3 to 8 working days at €8.99
▸ Delivery to a relay point (Mondial Relay) 3 to 8 working days at €4.99
DOM-TOM (new ✨ ) :
▸ Colissimo Standard 5 to 7 working days at €12.99
👉 Reunion, Martinique, Mayotte, Guadeloupe, French Guiana, New Caledonia, French Polynesia, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, French Southern Territories, Wallis and Futuna.
Our customer service is available every day and you will receive a response within a few hours.
RETURNS:
You have 30 days from the delivery of your order to return the items to us if they do not satisfy you.
🎁 We offer return shipping in exchange for a refund in the form of a credit note. (Valid in mainland France)
Return address: LM ONLINE - The vineyard field, 49170 Saint-Martin-du-Fouilloux, Maine-et-Loire, France.
