Delivery and returns
FREE Return* đ„ł (new)
We have decided to offer free return shipping with no minimum purchase since February.
The small condition* (which, let's face it, isn't really one) to benefit from this sparkling offer is to accept a refund in the form of a credit note on the Mademoiselle Marcelle website . It's like a little extra gift that will make your next find even more special! đ„°
As a reminder, you have 30 days from the delivery of your order to return the items to us if they do not satisfy you.
How to benefit from it? đ
Contact us at hello@mademoisellemarcelle.com and indicate that you would like to benefit from a free return in exchange for a refund in the form of a credit note. đ
Download the Return Form
Learn more about the Refund Policy
SHIPPING :
Our orders are shipped within 24 hours (working days) with tracked delivery to your home or to a relay point.
The tracking link is available 24/7 upon collection by the carrier.
DELIVERY :
Collection Monday to Friday.
FRANCE:
âž Home delivery (Colissimo) 3 to 5 working days at âŹ6.99 | OFFER from 89⏠of purchase.
âž Delivery to a relay point (Mondial Relay) 2 to 5 working days at âŹ4.99 | OFFER from 69⏠of purchase.
â ïžÂ The relay point must be selected after payment. See the Mondial Relay relay near my home.
EUROPE:
âž Home delivery (Mondial Relay) 3 to 8 working days at âŹ8.99
âž Delivery to a relay point (Mondial Relay) 3 to 8 working days at âŹ4.99
DOM-TOM (new ⚠) :
âž Colissimo Standard 5 to 7 working days at âŹ12.99
đ Reunion, Martinique, Mayotte, Guadeloupe, French Guiana, New Caledonia, French Polynesia, Saint BarthĂ©lemy, Saint Martin, Saint Pierre and Miquelon, French Southern Territories, Wallis and Futuna.
Our customer service is available every day and you will receive a response within a few hours.
RETURNS:
You have 30 days from the delivery of your order to return the items to us if they do not satisfy you.
đ We offer return shipping in exchange for a refund in the form of a credit note. (Valid in mainland France)
Return address: LM ONLINE - The vineyard field, 49170 Saint-Martin-du-Fouilloux, Maine-et-Loire, France.
